Customer Relations

Your relationship with your customers will make or break your business. The goal of customer relations is to maintain the most positive customer relationships possible in order to gain referrals and repeat business. Here you will find information, tools and tips on all aspects of customer relations to help you get the most from your business.

Articles

The Value of Customer Loyalty »

It’s a well-known fact the cost of keeping an existing customer is much less than trying to attract a new one...

5 Ideas to Help You Build Stronger Customer Relationships »

Strengthen existing customer relationships (and perhaps get some new customers along the way!)

Respecting Customers »

Keeping existing customers is critical to the long-term success of any business. Learn how to show your appreciation......

3 Steps to Making the Most of a Lost Customer »

Losing a customer is never an easy thing, but you can make the most of it.

The Science and Art of Generating Referrals »

Understanding the referral process and establishing a technique to ask for referrals will generate qualified leads and increased business......

Top 10 Practical Cybersecurity Strategies for Businesses
In 2011, 72% of data breach cases affected businesses with 100 employees...

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Heartbleed Bug: FAQs
What it is and what you need to know to stay safe....

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