Cybersecurity threats continue to evolve, but the foundation of online safety remains the same: awareness, vigilance, and partnership. WestStar takes security seriously, and we want our clients to feel confident when using our Digital Banking platform.
Your information is valuable, and criminals will use many methods to try to obtain it. Phishing emails, fake websites, and text message scams often appear legitimate, but they are designed to capture passwords and account details. Remember that WestStar will never contact you directly and ask for your password, PIN, or verification code by email, text, or phone.
Here are a few best practices that can help you stay safe online:
- Use unique, complex passwords that combine numbers, letters, and symbols.
- Enable two-factor authentication when available.
- Avoid accessing sensitive accounts while connected to public Wi-Fi.
- Review your accounts regularly for unauthorized activity.
If you receive a suspicious message, do not respond or click any links. Instead, contact WestStar directly through Contact Us or by calling 915.532.1000.
For additional protection, WestStar’s Digital Banking platform includes advanced encryption and security monitoring features that help detect and prevent unauthorized access. Clients can also set customized alerts to track account activity and receive immediate notifications of changes.
Cybersecurity is a shared responsibility. By staying informed and cautious, you play a vital role in protecting your finances and identity. Visit the WestStar Fraud Center to learn more about our efforts to provide you with the information you need to keep yourself safe.