Cardholder Support

Consumer Support (24/7/365)
Toll-free: 888.450.1842
 
Business Support (24/7/365)
Toll-free: 833.870.1842
 
Collections Department
Toll-free: 800.327.2738
 
Fraud Department
Toll-free: 800.367.7576
Fax: 877.276.2159
 

Postal Mail

Physical Address
Card Service Center
11701 Luna Road, 3rd Floor
Farmers Branch, TX 75234

General Mailing Address
Card Service Center
P.O. Box 569120
Dallas, TX 75356-9120

 

Payment Mailing Address
Payment Services
P.O. Box 569100
Dallas, TX 75356-9100






















































Third party message and data rates may apply. These include fees your wireless carrier may charge you for data usage and text messaging services. Check with your wireless carrier for details regarding your specific wireless plan and any data usage or text messaging charges that may apply. Also, a supported mobile device is needed to use the WestStar mobile banking app. Mobile deposit is a feature of WestStar mobile banking. Use of the mobile deposit feature requires a supported camera-equipped device and you must download the WestStar mobile banking app. Eligible WestStar Bank account and WestStar online banking required. Certain other restrictions apply. See the mobile banking terms and conditions in the WestStar Digital Banking Disclosure.