Consumer Complaints

WestStar Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a consumer banking complaint against WestStar Bank should contact the Texas Department of Banking through one of the means indicated below:

In Person or U.S. Mail: 

Texas Department of Banking
Consumer Assistance Activities
2601 North Lamar Boulevard
Suite 300
Austin, Texas 78705-4294

Telephone No.: 877-276-5554

Fax No.: 512-475-1313


Web site:

Equal Housing Lender
SBA Certified/Lender
Member Federal Reserve System
Member Federal Home Loan Bank System
Member Federal Deposit Insurance Corporation