Contact Us

Please use the convenient form below to ask us any questions and/or leave us comments. Please note that e-mail communications are not considered secure or confidential; therefore, NEVER INCLUDE ACCOUNT NUMBERS OR SOCIAL SECURITY NUMBERS. Should you need to send a secure email to a WestStar Bank employee, please use our secure email service.


Secure Email: Click here to send a secure email to any weststarbank.com email address.

NOTE: First time users will be walked through the set-up process requiring their email address and a password.


IMPORTANT: Contact Us form submissions received outside of business hours (Mon.-Thur. 9 a.m. – 4 p.m.; Fri. 9 a.m. – 5 p.m.) will be reviewed on the next business day.

There was an error submitting the form
Thank you for your submission!

We are here to serve you; so, if you want to contact WestStar Bank for any reason, you have several options.


Customer Service:

In El Paso: (915) 532-1000
In Las Cruces: (575) 323-6040
Traveling: 1-800-366-4578
Bank-by-Phone: (915) 747-1000
Toll-Free Bank-by-Phone: 1-855-770-6358 


Report lost or stolen cards:

ATM/Debit Card: 1-866-546-8273
Credit Card: 1-800-367-7576


Postal Mail:

In the El Paso Area:
WestStar Bank
500 N. Mesa
El Paso, TX 79901

In the Las Cruces Area:
WestStar Bank
555 S. Telshor Blvd.
Las Cruces, NM 88011

Branch Locations