We are here to serve you; so, if you want to contact WestStar Bank for any reason, you have several options.

Customer Service Center
Service Center Hours: Mon.- Fri. 7:30 a.m. – 6 p.m. MT
In El Paso: (915) 532-1000
In Las Cruces: (575) 323-6040
Traveling: 1-800-366-4578

Report Lost or Stolen Cards

ATM/Debit Card: 1-866-546-8273
Credit Card: 1-800-367-7576

Please use the convenient form below to ask us any questions and/or leave us comments. Please note that e-mail communications are not considered secure or confidential; therefore, NEVER INCLUDE ACCOUNT NUMBERS OR SOCIAL SECURITY NUMBERS. 

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Contact Us form submissions received outside of business hours (Mon.-Thur. 9 a.m. – 4 p.m.; Fri. 9 a.m. – 5 p.m.) will be reviewed on the next business day.


Should you need to send a secure email to a WestStar Bank employee, please use our secure email service Click here to send a secure email to any weststarbank.com email address. [NOTE: First-time users will be walked through the set-up process which requires their email address and a password.) 

Postal Mail

In the El Paso Area:
WestStar Bank
500 N. Mesa
El Paso, TX 79901

In the Las Cruces Area:
WestStar Bank
555 S. Telshor Blvd., Suite 100A
Las Cruces, NM 88011

Branch Locations