Contact Us

Client Service Center

M - F: 8AM – 6PM | Sat. 9AM - 1PM
In El Paso: (915) 532-1000
In Las Cruces: (575) 323-6040
Traveling: 1-800-366-4578

You can also contact us online by using the form below.

Preferred Method of Contact

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Contact Us form submissions received outside of business hours (Mon.-Thur. 9 a.m. – 4 p.m.; Fri. 9 a.m. – 5 p.m.) will be reviewed on the next business day.

Report Lost or Stolen Cards

ATM/Debit Card: 1-866-546-8273
Credit Card: 1-800-367-7576


Should you need to send a secure email to a WestStar team member, please use our secure email service Click here to send a secure email to any email address. [NOTE: First-time users will be walked through the set-up process which requires their email address and a password.) Please note that e-mail communications are not considered secure or confidential; therefore, NEVER INCLUDE ACCOUNT NUMBERS OR SOCIAL SECURITY NUMBERS.

Postal Mail

In the El Paso Area:
500 N. Mesa
El Paso, TX 79901

In the Las Cruces Area:
555 S. Telshor Blvd., Suite 100A
Las Cruces, NM 88011

Branch Locations