Additional Privacy Information

How We Handle E-Mail

For secure transmissions, your e-mails to us should be sent using WestStar Contact Us at Inquiries sent through our Contact Us pages are secure and use Secure Socket Layer (SSL). Since our response back to you is not secure, we will not include confidential account information in the response. You may also contact us by phone, U.S. Mail or by visiting your nearest banking center. See our Contact Us link and our Banking Center Locator Web pages for additional information about contacting us.

What We Do With Online Surveys

The information you provide on surveys and promotions on our website will be used for internal marketing purposes, including developing website information and services that you may find helpful. In addition, we may inform you of new accounts and services from WestStar based on the information you provide to us.

No Data "Capture" with Planning Tools

There are many planning tools throughout the site to help you make the financial decisions that are right for you in the privacy of your home. We encourage you to try all of our "what-if" scenarios as often as you like. When you use various planning tools on our website, the calculations run on your PC or our server. We do not capture the personal information you provide on these planning tools. Examples include the mortgage principal and interest calculator and the savings goal calculators.

Securing Your Information Online

Whenever we ask for personal information on our website, we use Secure Socket Layer (SSL technology) for transferring data. This technology encrypts or scrambles your account information so it’s virtually impossible for anyone other than WestStar to read it.

About "Cookies" 

To provide better service and a more effective website, we use "cookies" as part of our interaction with your browser. A "cookie" is a small text file placed on your hard drive by our webpage server. Cookies are commonly used on websites and do not harm your system. By configuring your preferences or options in your browser, you determine if and how a cookie will be accepted. We use cookies to determine if you have previously visited our website and for a number of administrative purposes. 

As you browse, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partners enable us to present you with retargeting advertising on other sites based on your previous interaction with WestStar. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising.

Protecting Our Children

We do not knowingly solicit data from children, and we do not knowingly market to children. We recognize protecting children’s identities and privacy online is important and the responsibility to do so rests with both the online industry and with parents.